Beyond the handbook
Beyond the Handbook is a bite sized video series that explores the real, human side of work. The stuff you won’t always find written down in policies.
Created to get people thinking, each short episode focuses on the challenges, truths and everyday moments that shape our workplaces.
From trust to conflict, generations to wellbeing.
No jargon. No lectures. Just honest reflections and ideas to get you thinking 'beyond the handbook'.
Episode 1 - 5 generations, 1 workplace
Managing difference generations at work - 5 generations, 1 workplace
Today’s workplace is more diverse in age than ever before, with up to five generations working side by side. But it’s not just about different tech skills or job titles, it’s about totally different expectations, experiences and ways of working.
In this episode, we explore how generational differences can create opportunity. Because when you understand what makes people tick (and stop assuming based on age), you can build stronger, more collaborative teams that make the most of every perspective.
Episode 2 - Your culture is your reputation
What workplace culture really says about you - Culture is your reputation
Why your culture isn’t just an internal thing anymore; it’s your reputation. With employees, customers and even ex-team members sharing their experiences online, what happens inside your business is no longer private. This two-minute episode is here to get you thinking about what people really say about your workplace when you’re not in the room and why that matters now more than ever.
Episode 3 - Why are we so afraid to speak....
Why employees don’t speak up at work (and what you can do about it)
This one’s for the managers. I’m digging into why so many managers feel like they’re walking on eggshells. Whether it’s addressing performance, giving feedback or simply checking in on someone’s wellbeing, there's a real fear of saying the wrong thing, using the wrong phrase, or getting into trouble. But silence doesn’t help anyone. If we want honest conversations, stronger relationships and better outcomes, we’ve got to find a way to speak up.
Episode 4 - Engagement
What employee engagement really means (and how to actually improve it)
In this episode, I’m talking about employee engagement and connection at work and the impact this has on the outputs we see in a business. It’s easy to think of engagement as something 'fluffy' or 'nice to have', but the reality is it directly affects performance, retention and the overall success of a team. When people feel connected to their work, their colleagues, and the wider purpose of the business, the results speak for themselves.
Episode 5 - Conflict
Handling conflict at work - why avoiding it makes things worse
In this episode, I explore the uncomfortable but important topic of conflict at work. I talk about the reality of what it looks like, why we often avoid it and how that avoidance can make things worse. If you've ever felt stuck in a tricky situation at work, whether you're a business owner, a line manager or someone trying to do the right thing in a messy team dynamic, this one is worth a watch. If you often think 'it'll probably blow over', think again, so don't bother doing anything, maybe think again....
Episode 6 - Psychological Safety
Psychological safety at work - what it is and why it matters
In this episode, I jump into the often overlooked but hugely important topic of psychological safety at work. I talk about what it really means (spoiler: it's not just about being nice), why it's the foundation of high performing teams and how easily it can be damaged without us even realising. Whether you're leading a team, part of one or just wondering why people stay quiet in meetings or avoid taking risks, this episode will hopefully make you think. If you've ever said, “People should just speak up,” it’s worth asking yourself "do they actually feel safe to?"
Episode 7 - Flexible working
Flexible working in the UK - How to balance business needs & staff expectations
In this episode, I talk about the much discussed topic of flexible working. What it really means, why it’s more than just working from home and how you can make it work in practice.
I explore what true flexibility looks like and the positive impacts this can have on your business. Flexibility isn't something to fear. Think of flexibility as finding better ways to work for everyone!
Episode 8 - Culture
How to build a positive workplace culture that actually works
In this episode, I’m breaking down what culture really means, why it matters more than you might think and how you can build something that reflects your values and not just your policies. Culture doesn’t live in a handbook or on the wall. It lives in the way people treat each other, the decisions you make and the things you let slide.